In today’s fast-paced business world, missing a customer call can mean missing out on opportunities. The Freshcaller NEW NUMBER Calling app by Freshworks Inc ensures you are always available for your customers, even while on the go. This mobile cloud-based phone system puts all the essential call-handling features right in your pocket, allowing you to make, receive, and manage calls with ease.
With over 50K+ downloads, a 4.4-star rating, and constant updates (latest on April 30, 2025), Freshcaller has established itself as one of the most reliable mobile calling solutions for businesses. Whether you’re a small business owner, sales executive, or customer support agent, the Freshcaller mobile app ensures every call is answered, managed, and followed up professionally.
📱 Key Features of Freshcaller NEW NUMBER Calling
1. Make & Receive Calls Anytime
- Call customers directly from your mobile app.
- Handle incoming calls on the go without being tied to your office desk.
2. Integrated Contacts
- Dial saved phone contacts from within the Freshcaller app.
- Save time by avoiding manual number entries.
3. Agent Status Control
- Switch between Online and Offline modes.
- Manage your availability easily.
4. Recent Call Management
- View and interact with your recent call list.
- Call back or follow up instantly.
5. On-Call Tools for Professional Service
- Mute calls for privacy.
- Transfer calls to another agent.
- Hold calls for a smooth customer experience.
- Continue navigating the app while still on a call.
6. Call History & Recording
- Tap on a past call to view the call summary, notes, and recordings.
7. Multiple Incoming Calls
- View all calls in queue on one screen for efficient call handling.
8. CRM & Helpdesk Integration
- Convert unresolved calls into Freshdesk tickets.
- Attach call notes and recordings to CRM leads for future follow-up.
🎯 Benefits of Using Freshcaller Mobile App
- No Missed Calls – Attend calls anytime, anywhere.
- Consistent Call Rules – Enjoy features like IVR, call routing, and escalations from your mobile.
- Ease of Use – No complicated setup or training required.
- Free Trial – Try all features for 21 days before committing.
How to Setup Freshcaller NEW NUMBER Calling
- Install the App – Download from Google Play Store.
- Login / Sign Up – Open the app and sign in or create an account.
- Allow Permissions – Give access to microphone, contacts, and calls.
- Set Availability – Switch online/offline from the Agent Status option.
- Add Contacts – Save or import customer contacts.
- Make a Test Call – Check sound and connection.
- Adjust Settings – Setup call routing and other features if needed.
📋 App Details Table
| App Name | Freshcaller NEW NUMBER Calling |
|---|---|
| Developer | Freshworks Inc |
| Rating | 4.4 ★ (484 reviews) |
| Downloads | 50K+ |
| Released On | October 19, 2018 |
| Updated On | April 30, 2025 |
| Privacy Policy | View Policy |
| Support Email | [email protected] |
| Download Link | Get it on Play Store |
FAQs
Q1. What is Freshcaller?
Freshcaller is a mobile cloud-based phone system for making and receiving calls.
Q2. Is Freshcaller free?
It offers a 21-day free trial.
Q3. Do I need internet for Freshcaller?
Yes, it works only with an internet connection.
Q4. Can multiple agents use Freshcaller?
Yes, it supports multiple agents under one account.
Q5. Does Freshcaller work on Android?
Yes, it’s available on the Google Play Store.
📌 Final Words
The Freshcaller NEW NUMBER Calling app is an excellent choice for businesses looking to manage customer calls without missing a beat. Its combination of professional features, ease of use, and cloud-based flexibility makes it a must-have tool for modern communication. Whether you’re handling sales calls, customer queries, or internal business communications, Freshcaller ensures every call gets the attention it deserves.
I put a lot of effort into writing and presenting each article with a proper understanding of the audience’s needs and tastes. And it is noteworthy that all my articles are written according to Google’s article policy.
